Client Relations & Accounts Executive

SMT Recruitment in Welwyn Garden City is seeking a Business Account Executive to support service delivery and build trusted client relationships. You will handle bookings, coordinate trainers, and respond to calls and emails to ensure a high level of service.

Approximately 55% of the role is telephone-based; you will identify upsell opportunities, prepare invoices, monitor satisfaction, and maintain accurate data for forecasting. Hybrid work available after training.

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