Branch Sales Assistant

Working Hours:

Monday to Friday,

We are BSS. With over 110 years of heritage, we are the UK’s leading distributor of heating, pipeline, process, and mechanical services equipment. As a proud part of Travis Perkins plc., the UK’s largest distributor of building materials, we provide an unrivalled service from over 1,400 branches across the Group. We combine technical expertise with a nationwide reach to ensure our customers get the products they need, with the smile they deserve. Get to know us at

What’s it like to be a Branch Sales Assistant?

In this role, you’ll be at the heart of our Branch Sales Team. This is a fast-paced, relationship-driven position where your goal is to maximise every opportunity and help us expand our customer base. You aren't just taking orders; you are building the partnerships that keep our industry moving.

• Relationship Builder: Most of our customers are regulars. You’ll develop friendly, professional rapport over the phone and via email to ensure they keep coming back to us.
• Sales Specialist: You’ll handle customer enquiries with speed and accuracy, identifying new accounts and proactively upselling smart solutions to meet their project needs.
• Order Champion: You’ll coordinate with the wider branch team and our suppliers to ensure every transaction is smooth from start to finish—making sure orders are delivered on time and in full.
• Face of the Branch: While your primary focus is phone and email, you’ll also be involved in face-to-face customer service on our busy trade counter.
• Safety First: You’ll champion our non-negotiable safety culture across every element of the role. Safety first, always.

Do you have what it takes?

We are looking for someone who is self-motivated, enthusiastic, and highly organised. While product knowledge is a massive plus, we’ll provide full training if you have the right sales-focused mindset.

• You’re a Communicator: You have experience in a phone-based sales or customer service role and know how to build trust with a diverse range of people.
• You’re Organised: You can manage a busy inbox and a ringing phone while maintaining sharp attention to detail.
• You’re Tech-Savvy: You have good numerical and computer skills, essential for processing orders accurately and navigating our systems.
• You’re an Energetic Team Player: You’re focused on hitting goals and eager to contribute to the branch's success.
• You’re Proactive: You don’t just wait for the phone to ring—you look for ways to develop new business and support your colleagues.

What’s in it for you?

• Make your job a journey – Huge opportunities for career growth, including leadership training and development programmes across the Travis Perkins Group.
• Competitive salary – With bonus earning potential! We achieve together, so we earn together too.
• Enhanced pension scheme – Prepare for your future with matched contributions up to 10% (Conditions apply).
• Group-wide discounts – 20% off at Toolstation, Travis Perkins, and wider savings across the group.
• Sociable hours – Protect your “me time” with sociable daytime hours and no evenings.
• Fit for success – Health & Wellbeing support, including DigiCare, Cycle to Work, and our Wellbeing Centre.
• ShareSave – Own a piece of our collective success by investing in group shares.

What about our culture?

You be you, it makes us, us.

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