Account Manager - Carolina Herrera Edinburgh.

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Location: Edinburgh, GB

Team: Beauty Advisor

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who We Are

Join a home of LoveBrands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.

The Opportunity

We have an exciting opportunity for an Account Manager to join Carolina Herrera in Edinburgh.

As an Account Manager, you will be responsible for driving retail performance and achieving sales targets while delivering an exceptional customer experience. You will bring the Carolina Herrera brand to life through meaningful customer interactions, building brand awareness and creating lasting customer loyalty.

You will ensure Puig retail excellence standards are consistently delivered while maintaining the expectations of the retailer you are based in. Through your passion for beauty, storytelling and service, you will create memorable customer journeys that inspire confidence and drive commercial success.

Retail at PUIG is more than a job. It is a career built around people, growth and opportunity. You will develop specialist expertise, strengthen leadership capabilities and gain valuable commercial experience while working with iconic brands in a collaborative and supportive environment.

What You'll Get to Do

Responsibilities

• Achieve individual and account sales targets while driving overall counter performance.
• Deliver exceptional customer experiences that exceed expectations and build loyalty.
• Increase brand awareness and champion the Carolina Herrera brand story.
• Lead by example through outstanding service, product knowledge and commercial focus.
• Develop strong customer relationships and build a loyal client base.
• Create memorable and engaging customer journeys through personalised consultations.
• Ensure Puig retail excellence standards are consistently maintained.
• Adapt quickly to new promotions, launches and retailer-specific activities.
• Manage priorities effectively and work both independently and collaboratively with store teams.
• Monitor opportunities to maximise sales performance and customer engagement.
• Bring the spirit of retail theatre to every interaction, turning consultations into meaningful experiences.

We'd love to meet you if you have

Qualifications and Skills

• Previous experience in an Account Manager, Business Manager, Key Holder or Assistant Store Manager role.
• Previous experience within the beauty, skincare or luxury retail industry.
• A positive and adaptable mindset with flexibility to respond to changing business needs and schedules.
• The ability to quickly adapt to new product launches, promotions and in-store activities.
• Strong organisational skills with the ability to prioritise workload effectively.
• Confidence working independently while also building strong relationships with store teams.
• A passion for delivering exceptional customer experiences and building long-term relationships.
• The ability to translate brand stories into memorable customer journeys.
• Experience thriving in premium retail environments where personalisation is key.
• Professional polish, confidence and authentic enthusiasm in every customer interaction.
• Strong communication, influencing and leadership skills.
• Passion for the beauty industry, luxury retail and the Carolina Herrera brand.

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

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