Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Bishop Auckland store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
About Our Offer
TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first year
Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance
About The Job
Use your passion to inspire your customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets'
You'll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills, and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
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