PMO & Service Delivery Academy | Launch Your Career in Project & Business Delivery

Launch Your Career Through Our PMO & Service Delivery Academy

We believe potential, attitude, and willingness to learn are just as important as experience.

Our Academy has been designed to help motivated individuals develop the skills, knowledge, and confidence needed to begin a career in project delivery, service delivery, resource management, and business operations. Whether you're a bootcamp graduate, career changer, returner to work, recent graduate, or someone looking for a structured route into a professional career, we'll provide the training and support to help you succeed.

Fully Funded Training

Successful applicants will take part in a 4-week Academy programme , delivered by experienced professionals who work in project, service, and operational delivery environments.

There are no training fees and no repayment clauses . The training is fully funded by us because we're committed to investing in future talent.

Throughout the Academy, you'll develop practical knowledge and hands‑on experience across areas including:

• PMO and project support fundamentals
• Service Delivery Management principles
• Engagement and stakeholder management
• Resource and workforce planning
• Project governance and reporting
• RAID management and project controls
• Financial awareness and project forecasting
• Microsoft Excel, Power Platform and reporting tools
• Professional communication and client engagement
• Working effectively within large-scale delivery teams

You'll gain exposure to the tools, terminology, processes, and behaviours commonly used within modern project and service delivery environments.

What Happens After the Academy?

Upon successfully completing the Academy, you'll become part of our consultant talent pool and be considered for opportunities with our clients across a range of disciplines, including:

• PMO Analyst
• Project Support Officer
• Service Delivery Analyst
• Service Delivery Coordinator
• Engagement Coordinator
• Resource Management Analyst
• Workforce Planning Support
• Business Operations and Delivery Support roles

While we cannot guarantee a client placement, our objective is always to help Academy graduates secure opportunities that match their skills, strengths, and career goals. Our team will actively work with you to identify suitable opportunities as they become available.

More Than Just Training

The Academy is designed to provide more than technical knowledge. We focus on helping you build the confidence, professionalism, and workplace skills required to thrive in client-facing environments.

You'll learn how to:

• Communicate effectively with stakeholders
• Present information clearly and professionally
• Work within structured governance frameworks
• Analyse and report on data
• Manage competing priorities
• Collaborate within project and service teams

Who Is This Programme For?

We are particularly interested in hearing from:

• Career changers looking to move into delivery-focused roles
• Individuals returning to work
• Early-career professionals
• People with an interest in technology, operations, projects, service delivery, or business transformation

If you're organised, curious, proactive, and excited by the idea of helping projects, services, and teams run effectively, this Academy could be the start of a rewarding long-term career.

We invest in potential. We'll provide the training, support, and guidance. You bring the commitment, enthusiasm, and willingness to learn.

Requirements

We're looking for individuals who demonstrate the potential to build a successful career in PMO, Service Delivery, Engagement Management, or Resource Management.

• You must be located in Newcastle (within 1 hour commute) or willing to relocate. We will provide a relocation budget.
• You must also be SC Eligible

To be successful in this Academy, you'll need:

• A genuine interest in project delivery, service delivery, business operations, workforce planning, or technology-enabled change
• Some exposure to technology, digital, data, or business systems through education, self-directed learning, bootcamps, apprenticeships, work experience, or previous roles
• Strong organisational skills and the ability to manage multiple tasks and priorities
• Excellent attention to detail and a methodical approach to work
• Confidence using Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook
• Good written and verbal communication skills
• The ability to analyse information, follow processes, and solve problems logically
• A positive attitude and willingness to learn new skills and technologies
• The confidence to ask questions, take feedback, and continuously improve
• Professionalism and the ability to work effectively with colleagues, stakeholders, and clients
• Eligibility to work in the UK
• The ability to obtain Security Clearance (SC)

We Welcome Applications From

• Career changers looking to move into project, service, or operational delivery roles
• Individuals returning to work after a career break
• Individuals with up to 12 months of experience in project support, operations, service delivery, administration, resource management, PMO, or related environments

What We're Really Looking For

You don't need previous PMO or Service Delivery experience.

What matters most is that you are:

• Organised and dependable
• Comfortable working with information, data, and processes
• Interested in technology and business change
• Curious and eager to learn
• Professional in your approach
• Motivated to build a long‑term career in delivery, operations, or project environments

When successfully placed with a client, you'll receive:

• Starting salary of £26,700
• Salary reviews at 6 and 12 months , based on performance and progression
• Continuous coaching and career support
• Access to experienced mentors and delivery professionals
• Exposure to real projects, programmes, and operational environments
• Ongoing learning and professional development opportunities

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