Customer Service Manager - Build & Scale an Onsite Team

Consett Source: WhatJobs
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Optimise Talent Ltd in Consett is seeking a Customer Service Manager to lead a growing function within an ambitious energy services business. This is a brand-new role, hands-on from day one, responsible for building systems, standards, reporting and team structure to deliver exceptional service at scale.

You will manage one advisor, handle complex queries, drive process improvements, and develop CRM processes.

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