Property Manager

London Source: WhatJobs

£25,000 salary

Location: Canary Wharf / Hornchurch (applicants ideally based in East London)

About the role

Landmark Residential is looking for a Property Manager to coordinate day-to-day repairs, schedule contractor visits and keep our property records accurate and compliant. You'll also handle viewings and onboarding, and build strong relationships with our portfolio landlords.

Landmark Residential is a London-based estate agency offering sales, lettings, property management, investment sourcing, construction and in-house finance. We pride ourselves on professionalism, integrity and a seamless end-to-end service for landlords, investors and tenants.

A minimum of one year's property management experience. Applications without this will not be considered.
A full UK driving licence
Ideally based in East London

Core duties and responsibilities

Repair coordination: Answer tenant calls and emails reporting maintenance issues, log each request and assign it to the right property manager or contractor.
Scheduling and logistics: Book routine, cyclical and emergency repairs, making sure tradespeople and residents agree timelines.
Invoice and financial tracking: Monitor contractor invoices, check completed work against job sheets and pass approved bills to the finance department for payment.
Compliance management: Track and organise safety documents, including Gas Safety certificates, EICRs and EPCs. Landlord and tenant data must be stored securely and in an organised way for easy retrieval.
Managing existing stock: Keep the property schedule spreadsheet up to date with all essential data for the Landmark Residential book.
Record keeping: Maintain accurate digital and paper filing covering maintenance history, inspection findings and contractor insurance qualifications.
Reporting: Give daily updates on critical matters to the senior property manager, and ask for support when needed.
Onboarding: Handle the onboarding of all new sales and management properties.
Viewings: Conduct all viewings for both sales and lettings.
Landlord relationships: Retain and nurture relationships with valued portfolio landlords who have both management and sales interests with Landmark Residential.

Skills and attributes

Communication: Clear verbal and written skills, able to liaise smoothly with tenants, landlords and contractors, in person and by phone.
Professional presentation: Smart, corporate attire is essential. With offices in both Canary Wharf and Hornchurch, you'll represent Landmark Residential's reputation at all times, in the office and in public.
Organisation: Able to manage multiple repair tickets, prioritise urgent fixes and keep tracking databases up to date.
Attention to detail: Careful review of safety certificates, invoices and compliance logs to prevent legal oversight.