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Great Barton, Suffolk
Key Responsibilities
- Maintain tender, project and facilities trackers, ensuring all opportunities and live projects are accurately recorded within company systems.
- Process new enquiries, tenders and project requests received via email and client portals, creating and maintaining project records.
- Support managers with project administration, coordination and workload management activities.
- Keep project folders organised and documentation easily accessible.
- Assist with the preparation, printing and collation of Operations & Maintenance (O&M) manuals for project handover.
- Print, manage and track technical drawings, including supporting drawing counts where required.
- Attend weekly labour management meetings, maintaining accurate records and action logs.
- Raise and issue invoices upon completion of works, ensuring all supporting documentation is included and submitted through client portals as required.
- Respond professionally to client enquiries relating to invoicing, completed works and outstanding actions.
- Support month-end processes by ensuring projects are closed and records updated accurately.
- Maintain office compliance records and Health & Safety documentation, ensuring inspections and servicing requirements are completed on time.
- Manage records relating to fire alarms, fire extinguishers, PAT testing and other compliance requirements.
- Maintain the calibration register and ensure equipment is calibrated in line with annual requirements.
- Support workplace safety activities as a First Aider and Fire Marshal, where appropriate, including weekly testing procedures.
- Monitor and replenish first aid supplies to ensure readiness at all times.
- Maintain training records and training matrices, ensuring documentation remains accurate and up to date.
- Coordinate employee onboarding and offboarding, including company equipment, uniforms, phones and laptops.
- Order stationery and office supplies to meet operational requirements.
- Maintain vehicle records and associated spreadsheets.
- Arrange travel and accommodation for engineers and managers using approved suppliers.
- Process site and base pass requests, maintaining accurate records.
- Receive and distribute deliveries promptly to the appropriate individuals.
- Answer incoming calls professionally, resolving queries or directing enquiries as appropriate.
- Provide efficient administrative support to colleagues, clients and stakeholders, contributing to the smooth day-to-day running of the business.
Skills, Experiences & Qualifications
- Strong administrative and organisational skills with excellent attention to detail.
- Confident using spreadsheets, internal systems and document management processes.
- Ability to manage multiple priorities and respond to requests from managers, clients and colleagues.
- Good communication skills, including professional email and telephone handling.
- Understanding of office compliance, health and safety processes and record keeping.
- Ability to work independently, follow up actions and maintain accurate records.
What we offer
- Competitive salary
- A permanent full-time position
- 25 days annual leave plus Bank Holidays
- Enhanced pension contribution
- Ongoing internal training and clear career development pathways
- A supportive employer committed to employee Wellbeing
- Genuine opportunities for career progression within a growing business
- Access to employee flex benefits portal
About Us
We are MARCH. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.
Why March?
Progress is People.
MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds.
If you need any adjustments during the recruitment process, just let the team know
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