Customer Support & Retention Specialist

Manchester Source: WhatJobs
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Housr is seeking a Customer Support & Retention Representative in Manchester to be the heartbeat of our customer operations. You will help students find homes and manage their Housr utility packages, delivering a warm, proactive service across email, chat and phone.

You will own cancellation and retention efforts, turning objections into opportunities to save accounts, while working with stakeholders to resolve complex queries.

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