Marc Daniels in Bracknell is seeking an Escalations Specialist to join a small team within Customer Service. The role focuses on resolving complex customer escalation cases, including involvement with legal, investigations and occasional site visits.
This is a hybrid role with emphasis on empathy, case resolution within SLAs, and staying compliant with FCA and Consumer Duty regulations.
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Bracknell
The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell.
Berkshire
The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell.
Bracknell, Berkshire
The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell. This role…
Chelmsford
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Bexhill on Sea
Hastings Direct in Bexhill-on-Sea is seeking a Customer Resolutions Specialist (Claims) to investigate and resolve customer complaints with a high…
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