Client Success Manager: Onboarding, Upsell & Relationships

Newbury Source: WhatJobs
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We are seeking a proactive and relationship-driven Customer Success Manager to join our client's team in Newbury. You will nurture strong, long-term relationships with clients and strategic partners, ensuring high levels of satisfaction, engagement, and retention.

As the CSM, you will act as a trusted advisor, guiding customers, managing complex enquiries, and identifying opportunities to expand account value through up sell and cross-sell initiatives.

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