Customer Service Agent Memberships

Job Title : Customer Service Agent Memberships (temporary)
Hours : 37.5 per week
Rate of Pay : £25,154 per annum
Location : Head Office, Darlington

Are you passionate about delivering exceptional customer service for our members? Bannatyne Group is seeking a friendly and professional Customer Service Agent for memberships to join our dedicated team. If you have excellent communication skills, a customer-focused attitude and a love for the wellness industry, we want to hear from you!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membership Customer Service Agent:

• Strong written and verbal communications skills.
• Excellent problem solving abilities and attention to detail.
• The ability to work collaboratively with colleagues to achieve common goals.
• Be self motivated and able to work independently.
• The ability to demonstrate a commitment to providing exceptional customer service and understanding customer needs.
• Have the ability to adjust to changing priorities and remain flexible in a dynamic environment

What we are looking for:

• Strong written and verbal communications skills.
• Excellent problem solving abilities and attention to detail.
• The ability to work collaboratively with colleagues to achieve common goals.
• Be self motivated and able to work independently.
• The ability to demonstrate a commitment to providing exceptional customer service and understanding customer needs.
• Have the ability to adjust to changing priorities and remain flexible in a dynamic environment

It would be desirable if you had experience in the health, wellness and fitness industry. It would also be advantageous if you had knowledge of Bannatyne Group services and offerings.

Why Bannatyne?

Bannatyne Group is dedicated to providing top-tier health and wellness services, committed to improving the quality of life for our members. Our team is integral to delivering excellent customer service and we ensure to provide everyone with further opportunities to develop their knowledge and skills.

Join us and be part of our mission to promote health and wellness. Become a valued member of the Bannatyne family.

Join us at Bannatyne, where every team member makes a difference!

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