Verisure in Newcastle (UK) is seeking a hands-on Retention & Quality Specialist to split time between inbound retention calls and quality monitoring. The role combines coaching with active call handling to drive customer outcomes and compliance.
Monday–Friday, 9:00–17:30, with a salary of £25,000 rising to £26,000 plus a performance bonus. Based in Newcastle, you will balance on-the-phones work with monitoring and coaching responsibilities to uplift team performance while remaining hands-on with
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Newcastle
We're hiring a Retention & Quality Specialist to join our Newcastle team.
Newcastle
Verisure in Newcastle is hiring a Retentions Advisor to join our retentions team. Start date 9 March.
Newcastle upon Tyne
Job DescriptionRetentions AdvisorNewcastle, NE12 8BUSalary: Starting 24,000 basic increasing to 26,000 with role progression.
Newcastle upon Tyne
Job DescriptionRetentions AdvisorNewcastle, NE12 8BUSalary: Starting 24,000 basic increasing to 26,000 with role progression.
Newcastle
Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years’ service
Newcastle
Be the first response when it matters most. At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation.
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