Home Administrator

About The Polegate Care Home

The Polegate Care Home is a 43 bed nursing care home located in Polegate, East Sussex, close to the town centre and the beautiful South Downs. Providing personalised nursing care and short term stays, the home offers a warm and welcoming environment where colleagues work together to deliver high quality, person centred care and make a real difference to the lives of Residents every day.

Home Administrator Contract

• £16.47 to £16.97 per hour
• Contracted to 37.5 hours per week
• Paid (DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As HomeAdministrator, you will play a central role in supporting the overall performance and day to day running of the home, working closely with the Home Manager as part of the internal management structure. This is a key position where your organisation, attention to detail and ability to manage multiple priorities will directly support operational efficiency and service delivery.

You will take ownership of core administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with confidentiality. Acting as a first point of contact, you will manage enquiries, coordinate visits and ensure a professional and welcoming experience for residents, relatives and visitors.

You will also support the coordination of staffing processes and line manage Reception staff, helping to maintain a well organised, responsive and professional front of house and administrative function. Your role will contribute to a structured, efficient and well run environment where both residents and staff are supported.

What We Are Looking For

• Strong administrative experience in a busy office environment
• Excellent organisational and multitasking skills
• Confident IT skills including Microsoft Office and database systems
• Professional communication and strong interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and detail focused approach

What We Offer

• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards

About Care Concern Group

The Polegate is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.

Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another.

If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.

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