Road Freight Forwarder

Road Freight Operator

Leeds | Up to £35,000 | Monday-Friday, 9:00am-5:00pm | Permanent

My client is an established, privately owned freight forwarding business with a long-standing presence in the Leeds market and a strong customer base across the UK.

Due to continued requirements within their Operations team, they are now looking for an experienced Road Freight Operator to join their Import & Export department.

This is a varied role suited to an experienced freight forwarding professional who enjoys managing shipments from start to finish, building strong customer relationships and taking on additional responsibility within a close-knit team.

The Role

You will be responsible for the day-to-day management of Import and Export shipments, working closely with customers, suppliers and internal teams to ensure freight moves efficiently and accurately.

What's on Offer?

• Salary up to £35,000, depending on experience
• Monday-Friday, 9:00am-5:00pm
• 35 hours per week
• Permanent position with an established freight forwarder
• Full induction and ongoing training
• Opportunity to take on additional senior responsibilities
• Onsite car parking
• Pension scheme
• Death in service insurance
• 29 days' holiday increasing to 34 days with serviceKey responsibilities will include:

Responsibilities

• Managing road freight Import and Export shipments from start to finish
• Preparing freight quotations and calculating costs
• Building jobs and completing relevant customs entries
• Liaising with customers, suppliers and overseas partners
• Preparing and checking shipping and customs documentation
• Handling invoicing and associated administration
• Monitoring shipments and resolving operational issues
• Maintaining strong, long-term customer relationships
• Supporting and mentoring more junior members of the team
• Managing your own workload while contributing to the wider Operations team

About You

The successful candidate will have solid experience within freight forwarding, ideally with a strong background in road freight operations and Import/Export.

We're looking for someone with:

• You will be confident dealing directly with customers and suppliers and comfortable managing multiple shipments and priorities simultaneously.
• Proven freight forwarding / road freight operations experience
• Good knowledge of Import and Export procedures
• Experience with customs documentation and entries
• Strong customer service and communication skills
• Good IT skills and attention to detail
• The ability to work independently and as part of a team
• A proactive approach and willingness to support junior colleagues

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