MSite Platform Support Specialist

Liverpool Source: WhatJobs
See advert for pay

Infobric Ltd is seeking a Customer Service Representative for MSite to be the first point of contact for customers, handling enquiries, service requests, and technical issues. You will guide users on the MSite platform and log tickets accurately.

You will work closely with customers and internal teams to progress incidents within SLAs, maintain professional communication, and contribute to continuous service improvements while delivering a positive customer experience.

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