Front of House Service Advisor | No Weekends

Front of House Service Advisor

Pay & Benefits

• Salary: £27,000 - £35,000 basic per annum + end-of-year bonus scheme
• Hours: Monday to Friday, 8:30 AM - 5:30 PM (NO WEEKEND WORK! )
• Perks: 22 days holiday + bank holidays, smart pension scheme, staff discounts on car servicing & parts, free secure on-site parking
• Environment: Enjoyable, family-like, and highly supportive team culture with 4 to 5 busy mechanics running efficiently

About Us

Established in 2002, we are a highly respected, independent workshop based in the Sevenoaks area. Specialising in complete vehicle care—from DVSA Class 4 MOTs to main-dealer level diagnostics,we pride ourselves on modern facilities, zero corporate fluff, and keeping our team happy. If you want a stable, rewarding role where your front-of-house and administrative skills are truly valued, this is the perfect place to build your career.

Role Overview

We are seeking a proactive Receptionist / Bookkeeper / Accounts Administrator to serve as the heart of our busy garage operations. You will manage customer care, handle daily Xero bookkeeping, coordinate workshop diaries for 4-5 mechanics, and maintain seamless administrative operations under pressure.

Key Responsibilities

• Front-of-House & Customer Care: Deliver exceptional service face-to-face, over the phone, and via email with a friendly, professional approach.
• Workshop & Diary Management: Schedule jobs, manage digital/paper diaries for mechanics, and generate accurate job cards.
• Parts & Invoicing: Order vehicle parts via phone, calculate costs, raise customer sales invoices, and process payments.
• Estimates: Prepare job estimates and liaise directly with vehicle owners regarding additional work needed.
• Bookkeeping & Accounts: Manage general accounts on Xero, including VAT returns, bank reconciliations, and payroll processing.
• System Integration: Input purchase and sales invoices accurately from internal garage software into Xero.

Requirements

• Experience: Background in front-of-house reception, customer service, and general office administration.
• Accounts Proficiency: Working knowledge of Xero software, bank reconciliations, and VAT returns (garage software experience is a plus!).
• Skills: Strong telephone manner, excellent organizational skills, and ability to multitask in a fast-paced environment.

Location & Commute

• Base: Sevenoaks (Riverhead area) with free secure on-site parking.
• Road Links: Conveniently accessible via the A21 , A25 , and M25 .
• Commutable From: Sevenoaks, Tonbridge, Tunbridge Wells, Hildenborough, Kemsing, Brasted, and Sundridge.

Please note: We only advertise half of our active jobs. Get in touch today for a quick chat, as we may have other great opportunities in the local area tailored to you.

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