Care Co-ordinator

Help bring people, teams and new services together.

This is an exciting opportunity to play a key role in bringing new services and teams together, making sure colleagues feel supported and prepared, and that the people we support experience a safe, well-planned and person-centred transition.

Location: Lowestoft – working across dual sites
Salary: £30,180.50 per annum
Hours: 8am–6pm, Monday–Sunday
Driving: Full UK driving licence required

Your Role

During the initial mobilisation phase, you’ll play a key part in coordinating the transition of the people we support and bringing newly recruited teams together.

You’ll:

• Coordinate transition visits and support the people we support through the change
• Maintain engagement with newly recruited colleagues
• Help coordinate induction, training and probation
• Work closely with Operations and Recruitment on staffing and redeployment
• Support community mapping and local planning
• Track key transition milestones and keep mobilisation on schedule
• Make sure colleagues feel informed, supported and prepared
• Help ensure every element of the transition is safe, organised and person-centred

As the new services become established, you’ll move into the wider Care Coordinator remit, providing ongoing coordination and support to colleagues and the people we support.

You’ll help ensure care delivery teams are deployed effectively, documentation is in place and day-to-day operational needs are managed smoothly. You’ll also coordinate with families, healthcare professionals and external agencies, handle enquiries and appointments, and monitor live calls using bespoke software.

A Role Where You Can Make Things Happen

This is a role for someone who enjoys bringing people together, managing multiple priorities and keeping things moving.

You’ll be there during an important period of change and development, helping new services become established and ensuring people experience a positive transition into their new support arrangements.

From coordinating a training session to tracking an important transition milestone, your organisation and communication will make a tangible difference.

Who This Role Is For

We’re looking for someone who has:

• Experience working in Health & Social Care
• Previous administration or coordination experience
• Excellent customer service and communication skills
• Good knowledge of Microsoft Office and strong computer skills
• Excellent organisation and attention to detail
• The ability to manage multiple priorities and deadlines
• A flexible, proactive approach
• The ability to handle confidential information appropriately
• A full UK driving licence and willingness to work across dual sites

Feel Valued at Voyage Care

We reward your dedication with:

• Wagestream – access up to 40% of your earned pay
• Funded Blue Light Card
• 24/7/365 doctor line for you and your family
• Cash plans covering you and your family
• Enhanced retirement leave
• Long service awards
• Excellent training and development
• Career progression and job security

If you’re organised, people-focused and excited by the opportunity to help bring new services and teams together, be part of something that makes a real difference.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

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