Receptionist

About the Role

We have an exciting new opportunity for a Receptionist to join the team based in Rowhedge and the University of Essex Medical practice. The position is offered on 20 hours per week, with a minimum of 3 days. To be considered, you will also need to have flexibility to cover other shifts.

Responsibilities

Responsibilities will include (but not limited to):

• Booking appointments
• Greeting patients
• Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
• Updating patient records, processing correspondence
• Liaising with patients using various different types of communication methods

We reserve the right to retract the advert if a suitable person is found before the end date.

About the Candidate

To be considered for this position, you must have the following:

• Excellent communication skills, written and oral
• Strong IT skills
• Experience of a busy reception/public environment/providing customer services
• Good standard of education including Maths and English
• Experience working within primary care desirable
• Experience of EMIS would be desirable, however full training will be given to a suitable candidate
• You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone

About Us

We are a traditional GP practice that makes the care of our patients our first concern. We have a diverse practice population with significantly differing health needs split across 2 sites.

As practice, we have grown and evolved with time to meet the needs of our patients.

We have an inclusive collaborative culture as a practice which is reflected in our low staff turnover and high patient satisfaction levels.

Disclosure and Barring Service Check - basic

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for a basic Disclosure to be made to the Disclosure and Barring Service to check for any current or unspent criminal convictions

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