Mexa Solutions LTD in Poole, Dorset, is seeking a SaaS Software Support Analyst to join our hybrid team. You will handle ongoing SaaS issues, investigate recurring problems and work with Support, Product and Project teams to improve service delivery.
You'll bring experience in Application/Software Support or technical customer support, familiarity with ITIL, and ability to analyse service data. Expect collaboration with technical colleagues, ownership of incidents and the chance to influence
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