Information Technology Support Technician

We’re working with a well established organisation that is looking for an experienced IT Support person to join their team.

This is a hands-on technical role supporting approximately 100 users and covering Microsoft 365, on-premises Active Directory, Hyper-V, networking and end-user infrastructure. You’ll also work closely with the IT Manager on infrastructure projects, security, improvements and third‑party suppliers.

Skills Needed

• Strong experience across **1st–2nd line IT support
• Excellent Microsoft 365, Entra ID and Intune knowledge
• On-premises Active Directory and Group Policy experience
• Microsoft Hyper-V and physical server experience
• Solid networking knowledge, including VLANs and switches
• Strong troubleshooting and problem‑solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage competing priorities

Ubiquiti UniFi, Veeam, PowerShell, Microsoft SQL Server, endpoint security/EDR, firewalls, structured cabling, VoIP/telephony and Sage 200 experience.

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