Front Desk & Guest Experience Specialist

Penarth Source: WhatJobs
See advert for pay

YWCA Fort Canning is seeking a Front Office team member to deliver exceptional guest service in a serene hotel environment. You will handle reservations, guest relations, billing, and general office duties to ensure a smooth and welcoming experience for all guests.

Responsibilities include greeting guests, managing reservations across channels, issuing room keys, handling mail and calls, and collaborating with the team to meet service standards. Experience in front desk is preferred.

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