Cashier (12-Month Fixed-Term Maternity Cover) - Brixton

Description

Brixton, London

Support Customers. Deliver Exceptional Service. Make a Difference. At

At Ria Money Transfer , a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT) , we provide fast, secure and reliable international money transfer services to customers around the world. Our Retail team is committed to delivering a trustworthy, simple and enjoyable experience for every customer. We are proud of our diverse workforce and welcoming culture, where teamwork and customer service sit at the heart of everything we do.

What's the opportunity?

We're looking for a Cashier to join our Brixton store on a 12-month fixed-term contract , providing maternity cover. This is an excellent opportunity for someone who enjoys working in a customer-focused environment and takes pride in delivering outstanding service. You'll become part of a friendly and supportive team, helping customers access our products and services while ensuring transactions are processed accurately and efficiently.

What will you be doing?

• Serving customers face-to-face and processing money transfers, money orders and foreign currency transactions.
• Accurately verifying and entering customer information into company systems.
• Assisting customers with enquiries about our products, services and other Ria locations.
• Identifying and resolving customer queries and escalating issues where appropriate.
• Maintaining up-to-date knowledge of Ria products, services and policies.
• Balancing cash registers and preparing cash for bank deposits.
• Completing daily transaction records accurately.
• Supporting colleagues and undertaking additional duties as required to ensure the smooth running of the store.

What are we looking for?

• A passion for delivering excellent customer service.
• Strong communication and interpersonal skills.
• A positive attitude and professional approach when dealing with customers.
• Confidence working in a fast-paced environment.
• The ability to work flexible schedules, including weekends.
• Basic computer skills, including Microsoft Word and Excel.
• Cash handling experience is highly desirable.
• The ability to work effectively as part of a team.
• A valid right to work in the UK.

What skills will help you succeed?

• Excellent customer service skills.
• Strong attention to detail and accuracy.
• Problem-solving abilities and a proactive approach.
• Confidence handling financial transactions.
• Effective communication skills.
• Reliability, flexibility and a positive attitude.
• The ability to build rapport with customers from a wide range of backgrounds.

Desirable Skills

• Portuguese language skills.
• Spanish language skills.
• Previous experience in a retail, banking, financial services or customer service environment.

Ready to join us?

If you enjoy helping people, working as part of a team and delivering excellent customer service, we'd love to hear from you.

Feel free to visit to learn more about us.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

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