Hebburn – NE31 2ES
Hours : 37.5 hours per week
Schedule : Monday to Friday, between the hours of 9:00 AM – 5:00 PM with a 30-minute unpaid lunch break.
Proposed Start Date : TBC
Contract Type and Duration : Permanent Full Time
Work Arrangement : Initially, this role requires the individual to work on-site until they have gained confidence in managing the responsibilities, typically by the end of the probation period. After successfully completing the probation period, hybrid working options will be available with a minimum of 3 days working in the office.
Holiday Entitlement : 30 days holiday.
Salary : £26,225
The eQuality Solutions Group (eQS) vision is to make the world a more inclusive place by removing barriers to education, work and life. We have always been a ‘good business that does good, but we are on a journey to becoming ‘a great business, that does great things.’
We have grown from our North East base to now three locations also including Halifax and Tavistock, with over 70 employees and hundreds of expert consultants, who share our values.
Wecanoffertrusted and effective,off-the-shelf solutions, but we are also experts at creatingbespoke,and even personalised,solutions where needed.
Our group of sister companies share a passion for supporting inclusivity and neurodiversity with personalised learning solutions. eQS includes Invate, an assistive technology (AT) equipment and software provider; e-Quality Learning, a one-to-one AT training provider; Learning Labs, a specialist e-learning software house; Amano, a non-medical help provider; and EGS, a cognitive disability diagnostic assessment provider.
eQS is not just a business, our work leaves a societal legacy by positively impacting people’s lives. This is something everyone in our talented team truly cares about and we are driven by our passion to be a great business that does great things.
Image description: A light green graphic with the title eQS Our Group Values. All five group values are featured on the graphic. They are:
Purpose – Recommit each day to shaping a better future.
Integrity – Be real. Take ownership in your role.
Equity – Embrace diversity and cultivate inclusivity in all spaces.
Pride – Care about our work and respect each other as individuals.
Courage – Dare to be different, together.
Amano Technologies is committed to promoting inclusivity, independence, and academic success through high-quality, student-centred support services.
As part of the Amano Technologies Head Office Support Team, you will play a key role in supporting Amano consultants who work directly with disabled students and learners across a range of educational settings. This role focuses on providing professional guidance, supervision, and operational support to consultants, ensuring that students receive effective, compliant, and high-quality assistance in line with Disabled Students’ Allowance (DSA) and other funded learning support frameworks. You will also contribute to the development of Amano’s systems, procedures, and professional standards.
To meet the increasing demand for our high-quality support we are looking for a Student Support Coordinator to join our vibrant and friendly team at Amano. The successful candidate will act as a central point of support for Amano consultants, students, and external stakeholders, helping to ensure smooth service delivery and positive outcomes for learners.
Joining a team of seven the successful applicant will be someone who enjoys working with people, as well as having a genuine passion for making a difference in education.
The successful candidate will have strong communication skills with an excellent telephone manner, and capability in general IT. They will also demonstrate a keen eye for detail and accuracy in data entry, along with the ability to manage multiple tasks effectively and meet deadlines in a structured manner.
If you have a positive, enthusiastic attitude, a passion for making a difference, and a desire to create a real impact in the lives of disabled people, we’d love to hear from you!
Effective Communication – Clearly and professionally communicate, ensuring transparency, active listening, and mutual understanding.
Adaptability – Stay flexible and solution-oriented, adjusting to changing priorities and challenges.
Attention to Detail – Ensure accuracy and quality in all tasks, identifying inconsistencies and striving for excellence.
Collaboration – Work effectively as part of a team, valuing diverse perspectives and contributing to shared goals.
Continuous Improvement – Take initiative to enhance processes, embrace innovation, and seek growth opportunities.
Accountability – Take ownership of responsibilities, manage time effectively, and uphold high standards of integrity.
The Group believes its employees are its greatest asset and we believe that a thorough induction process is a vital component of our commitment to training and developing our people.
The Groups aim is to support and develop employees in their role so that they feel confident to undertake the responsibilities placed upon them and can therefore ultimately contribute to the success of the Group.
Most importantly, an individual induction programme, relevant to the specific role, is prepared for each person by their Line Manager. The Line Manager will give support and supervision during the induction.
A written record will be made to identify the components of the induction and that these have been achieved by the inductee.
We are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to succeed. We actively encourage applications from individuals of all backgrounds, including disabled and neurodiverse candidates, including all ages, those from underrepresented communities, and people with diverse experiences and perspectives. We recognise that talent comes in many forms, and we are dedicated to providing a supportive and accessible recruitment process, ensuring fair opportunities for all. If you require any adjustments or accommodations during the application process, please let us know—we are here to support you.
Join us in creating a workplace that champions equity, inclusion, and meaningful impact.
Friday 16th October 2026
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Bury St Edmunds, Suffolk
Student Support Lead – Study Programme & Pastoral Care Location: Ipswich, Suffolk Salary: £14 - £16 Per Hour Contract: Full-Time The Opportunity We…
Ipswich, Suffolk
Student Support Lead – Study Programme & Pastoral Care Location: Ipswich, Suffolk Salary: £14 - £16 Per Hour Contract: Full-Time The Opportunity We…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.