People Coordinator

London Source: WhatJobs

See advert for pay

We’re looking for a motivated, resourceful and enthusiastic People Coordinator to join our lively People team, based in Pancras Square, King’s Cross, London.

You’ll be a key part of the team and the first point of contact for many of our employees and managers. You’ll take ownership of the day‑to‑day coordination and administration across the employee lifecycle, making sure things happen accurately, efficiently and on time.

This is more than an HR administration role. You’ll have the opportunity to build your knowledge of the wider People function, develop your understanding of HR policies and processes, support managers and employees with day‑to‑day queries, and get involved in wider People projects and Group initiatives.

This is a fantastic opportunity for an experienced HR Assistant or HR Administrator looking for their next step, where you can build your HR knowledge and experience while playing an important role in delivering a great employee experience.

Why this role?

This is an opportunity to join a collaborative People team where you’ll get hands‑on experience across the employee lifecycle, build your understanding of People processes and employee relations, and contribute to projects beyond day‑to‑day administration.

You’ll have the support and exposure to develop your career while making a real difference to the employee experience. We’re also a team that is curious about how we can work smarter, including exploring how AI and new technology can help us improve our processes, enhance the employee experience and make our roles more effective.

Your Responsibilities

Act as the first point of contact for general People queries, providing helpful and timely support and escalating more complex matters where appropriate.
Manage the new starter process, including preparing and issuing employment contracts and coordinating with the wider People team to ensure all necessary information is completed.
Coordinate the onboarding process for new employees, including supporting Company Induction and managing business induction sessions.
Manage the leaver process, including conducting exit interviews alongside the People Advisor and collating exit data and insights when required.
Coordinate and communicate employment‑related changes, including promotions, job title changes and other contractual changes, ensuring relevant teams are kept up to date.
Process employee and job‑related changes accurately and promptly on Workday.
Provide basic guidance to employees and managers on People policies and processes, escalating more complex queries to the People Advisor or People Partner as appropriate.
Create and maintain accurate and up‑to‑date employee records and files, ensuring confidentiality and attention to detail at all times.
Help identify opportunities to improve and streamline People processes and the employee experience.
Get involved in People team projects and wider Group initiatives, giving you the opportunity to develop your knowledge and contribute to our wider People strategy.

What You Will Bring

Previous experience in an HR Assistant, HR Administrator or similar People role, ideally supporting a busy team. Experience within an agency environment would be great, but isn’t essential.
Some experience of supporting or advising employees and managers on basic HR policies and processes, with a desire to continue developing your HR knowledge and capability.
Excellent organisation skills, with the ability to manage multiple requests, deadlines and priorities while maintaining accuracy and attention to detail.
A proactive and solutions‑focused approach — you’ll be someone who uses their initiative, spots opportunities to improve how we work and isn’t afraid to ask questions.
Passion, energy and enthusiasm for helping people and supporting those around you.
A confident, articulate and engaging communicator who is comfortable interacting with employees at all levels.
A high level of discretion and an understanding of the importance of handling confidential and sensitive information appropriately.
A collaborative team player with empathy and a strong work ethic.
Confidence using HR systems and Microsoft Office applications, with an eye for data accuracy and detail.
Curiosity and a genuine interest in developing a career in People/HR.
Curiosity about AI and new technology, and an interest in exploring how they can be used responsibly to improve the way we work.