Workshop Supervisor

To oversee the daily operation of the vehicle maintenance workshop, ensuring the safe, efficient and compliant delivery of maintenance, inspection, testing and repair services across a diverse fleet of vehicles, plant and equipment.

The Workshop Supervisor is responsible for planning and coordinating workshop activities, allocating resources, monitoring performance and supporting technicians and apprentices to maintain high standards of productivity, quality and customer service. The role also undertakes hands‑on technical duties, including vehicle diagnostics, inspections and MOT testing, while providing technical expertise and guidance to the workshop team.

The postholder plays a key role in maximising fleet availability, minimising vehicle downtime and ensuring full compliance with all legislative, regulatory and organisational requirements, contributing to the effective delivery of frontline services.

You are an experienced vehicle maintenance professional with a strong understanding of vehicle inspection, servicing and repair processes. Confident working in a busy workshop environment, you have the technical knowledge and leadership skills needed to support a high-performing team and maintain excellent service standards.

You have a sound knowledge of workshop planning, resource allocation and DVSA MOT testing requirements, together with a good understanding of health and safety legislation relevant to vehicle maintenance operations. Comfortable using workshop and fleet management systems, you are able to make informed decisions that maximise productivity and fleet availability.

You are an effective people manager who can motivate, support and develop technicians and apprentices, helping them reach their full potential. With strong organisational skills, you can prioritise workloads, manage competing demands and ensure work is completed safely, efficiently and to a high standard.

You are a confident communicator with excellent interpersonal skills, able to build positive relationships with colleagues, customers and stakeholders. Your strong diagnostic and problem‑solving abilities enable you to identify practical solutions quickly, while your commitment to customer service and continuous improvement drives high levels of performance across the workshop.

In addition, you will have good IT skills, maintain accurate records and take pride in delivering quality work that supports a safe, compliant and reliable fleet operation.

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

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