Recovery Navigator - HOPE Team

Recovery Navigator – (Health, Outreach, Prevention and Engagement) Location: Portland House, Sheffield S3 8UG Working Hours: 37 Hours Monday to Friday with one late night as required Contract Type: Permanent Salary: £25,877.80 - £34,240.03 per annum. Please note that this is a rolling advert for multiple positions, therefore we will interview as we go. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

We’re looking for a compassionate and proactive HOPE (Health, Outreach, Prevention and Engagement) Worker to join our team. In this role, you’ll support individuals affected by substance misuse by providing immediate, practical help and encouraging long‑term recovery. You’ll work closely with service users, professionals, and the wider community to reduce harm, prevent relapse, and help people build healthier, more stable lives.

What You’ll Do

• Manage a varied caseload of clients and support them in achieving recovery.
• Support service users in accessing resources and services to increase their recovery capital and achieve recovery goals.
• Work in partnership with a multi‑disciplinary team and provide guidance to managers and colleagues.
• Comply with monitoring and evaluation systems, collect and monitor information, and provide reports when required.
• Maintain accurate and up‑to‑date records in accordance with organisational guidelines.
• Comply with the organisation's Code of Conduct and Safeguarding policies.
• Reduce substance‑related harm to individuals and the community.
• Participate in supervision and reflect on interpersonal dynamics within the therapeutic relationship.
• Uphold data protection legislation and service user confidentiality agreements.
• Provide a full range of services in an outreach and in‑reach capacity.

To Succeed in This Role, You’ll Need

• The successful applicant must have some experience within substance misuse, recovery support or a similar type of role.
• Compassion and kindness to provide effective support and care to service users.
• Resilience to handle challenging situations and maintain a positive outlook.
• Excellent communication and interpersonal skills.
• Strong organisational and time‑management abilities.
• A commitment to maintaining confidentiality and adhering to ethical guidelines.
• A full driving licence and the ability to drive are essential requirements for this role.
• Access to and use of your own vehicle for work purposes is desirable.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.

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