Team Medical are recruiting a Care Coordinator to join their friendly in Southampton. This role will be based at our Southampton Offices in Redbridge. The office hours are Monday to Friday 08:30 - 17:30..finishing at 17:00 on Fridays.
Main Duties:
Ensuring schedules are planned ahead for the following month. Filling unallocated shifts, developing a template of shift patterns for the staff. Good IT knowledge is a advantage.
Matching the skills of our staff with the needs of our clients.
Liaising with external organisations, clients and their families, having empathy and understanding their needs.
Excellent telephone manner and communication skills are a must.
Managing the changes of the schedules and keeping staff and clients informed
Devise and maintain a capacity plan to ensure consistent growth
Providing written reports of all complaints, accidents and incidents in accordance with company policies.
Understanding of full care/support worker compliance, ensuring not to work a non-compliant worker.
To ensure daily that all shifts are allocated before leaving the office.
Skills and experience:
You will have had a good grounding in Health and Social Crae, ideally hold an QCF (or equivalent ) Level 2 or 3
You will have a friendly and caring approach and the ability to relate to people from a variety of backgrounds.
Great organisational skills
Full UK driving license
This rewarding role will continue to give you that all important contact with clients and care/support workers. You will experience great job satisfaction through playing an active part in monitoring and reviewing their progress towards reaching their personal or life goals.
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