Careers, Information, Advice and Guidance (CIAG) Coordinator

About this role

The CIAG Coordinator is responsible for planning, coordinating and monitoring careers information, advice and guidance provision, supporting learners to make informed decisions about their learning and career pathways. The role includes responsibility for leading the service's Matrix accreditation, supporting the achievement of Gatsby Benchmarks, advising senior leaders on CEIAG strategy, and working closely with curriculum teams and external partners. The post coordinates CIAG provision for our 16-19 Study Programme in Kettering (including group and one to one sessions for our young people), alongside our wider Adult Learning provision across the county, where delivery is supported through an external specialist organisation. As part of the service's ongoing commitment to continuous improvement, the successful candidate will play a key role in a forthcoming review of CIAG provision. This presents a unique opportunity to help shape, refresh and relaunch our careers strategy, ensuring it meets the needs of learners, employers and communities across Northamptonshire.

Working Arrangements

This is a part-time role of 18.5 hours per week. We recognise the importance of flexibility and are happy to discuss working patterns with suitable candidates. A fixed working pattern across 3 to 5 days per week can be negotiated. Occasional evening and weekend working may be required to support learner engagement activities, open events, careers fairs and community events.

What will you be doing? CIAG Service Delivery

• Plan, coordinate, and deliver a comprehensive CIAG service to students, including one-to-one guidance sessions, group workshops, and careers events.
• Provide impartial information, advice, and guidance to students on a range of education, training, and career options, tailored to their individual needs and aspirations.
• Deliver workshops, seminars, and presentations on topics related to career exploration, employability skills, CV writing, interview techniques, and job search strategies.
• To lead on the service MATRIX accreditation.
• Advise senior leadership and curriculum teams on policy, strategy and resources for CEIAG.
• To liaise and work effectively with the full range of support services to ensure marketing, enrolment and support enhances the curriculum offering and recruitment including supporting planned marketing and promotional events.
• Support tutors providing initial information and advice.
• We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy. Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment.

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS). Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.

You will also have:

• Experience of working with young people and adults in one-to-one and group settings.
• Knowledge of careers guidance quality standards, including Matrix and Gatsby Benchmarks.
• Strong organisational and communication skills.
• Experience of developing partnerships with employers, education providers and support organisations.
• A commitment to improving outcomes and progression opportunities for learners.

Why choose us? We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

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