Solution Business Consultant

Service Business Consultant
Are you a driven sales professional looking for your next high-impact career move? Mitie Fire & Security is seeking a Service Business Consultant to accelerate the growth of our multi-discipline maintenance portfolio through strategic solution selling.

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Service Business Consultant
Are you a driven sales professional looking for your next high-impact career move? Mitie Fire & Security is seeking a Service Business Consultant to accelerate the growth of our multi-discipline maintenance portfolio through strategic solution selling.
In this role, you will take full ownership of your pipeline, from conducting technical on-site audits to closing lucrative recurring contracts and managing high-value client relationships. If you possess the energy to smash monthly targets and the expertise to advise B2B clients on modern compliance, this is your opportunity to thrive in a market-leading company.
Role Overview
The Service Business Consultant is responsible for professionally representing the company brand, driving growth, and expanding the FAFS portfolio of recurring maintenance contracts across all service disciplines.
Key Duties & Responsibilities

• Prospect and identify new B2B customers who require multi-discipline Fire & Security services.
• Attend scheduled sales appointments to pitch and close company products and services.
• Develop and execute strategic account plans to maximise sales opportunities.
• Conduct Fire & Security audits at client premises to generate tailored recommendations.
• Build and retain robust, long-term relationships with new and existing clients.
• Manage customer expectations proactively to ensure seamless, surprise-free service delivery.
• Escalate client concerns quickly and effectively through designated internal channels.
• Generate timely quotations and ensure all sales documentation is accurate and compliant.
• Provide reliable monthly sales forecasts and regular activity reports to the Sales Manager.
• Achieve and exceed monthly KPIs and order intake targets.
• Maintain up-to-date knowledge of relevant industry legislation and product developments to advise clients accurately.

Experience & Technical Skills

• Demonstrated ability to consistently achieve or exceed commercial order targets.
• High energy, drive, and enthusiasm for business development.
• Excellent communication and interpersonal skills.
• Highly structured and organised approach to pipeline management.
• Customer-centric mindset focused on delivering premium levels of service.
• Proven track record in negotiating and advising on Fire & Security solutions would be a bonus.

Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.

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