Convergence Group is seeking a Service Delivery Manager to champion customer outcomes across LAN/WAN products and services. You will partner with the Service Delivery & Assurance team to ensure customers receive leading-edge support and value.
The role requires 5+ years in B2B customer service within IT/Telecoms, strong relationship-building skills, and proficiency with Zoho CRM and ServiceNow. Hybrid work model with three days in Solihull.
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Metropolitan Borough of Solihull
At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission?
Metropolitan Borough of Solihull
At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission?
West Midlands
Are you an experienced Service Delivery Manager who enjoys building strong customer relationships, improving service performance and taking…
Solihull, West Midlands
Service Delivery Manager (SDM) Solihull (Hybrid - 3 days per week in office, (Flexible Core Hours)) Salary £45k - £60k Are you an experienced…
Metropolitan Borough of Solihull
Are you an experienced Service Delivery Manager who enjoys building strong customer relationships, improving service performance and taking…
Metropolitan Borough of Solihull
I am working with on of the country’s leading providers of Network Solutions to some Britain’s biggest and most well-known organisations.
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