Call-out: £15 per call plus overtime at 1.5x hourly rate (minimum 2 hours paid, even if job ends sooner)
Realistic OTE: £52,000 - £58,000+
Overview
We're looking for an HGV Breakdown Technician to join a well-established commercial vehicle specialist in Stoke. This is a proper breakdown role with a rotating shift pattern, standby payments, and call-out rates on top of a strong basic. Our client is a multi-accredited employer with high staff retention, manufacturer training, and genuine progression opportunities. If you're qualified, experienced, and ready for a role with real variety, this is the one.
Key Responsibilities
Responding to breakdowns and carrying out roadside repairs
Performing major and minor repairs to HGVs and commercial vehicles
Regular inspection and general preventive maintenance services
Diagnosing faults and completing repairs to manufacturer and DVSA standards
Maintaining workshop inventory and cleanliness
Working with repair teams to diagnose and plan vehicle repairs
Completing job cards and service records accurately
What You'll Need
Level 3 qualification (NVQ, City & Guilds, or IMI) in HGV Vehicle Repair and Maintenance (essential)
Proven experience as an HGV Technician
Ability to identify worn and faulty components in accordance with DVSA Standards
Strong diagnostic and fault-finding skills
Full, current UK driving licence - HGV licence beneficial but not essential
What's On Offer
Financial & Retirement
Competitive pay - annually reviewed, tied to performance and company success-sharing schemes
Service-tiered pension - employer contributions scale with tenure (5% up to 5 years, 6.5% for 5-10 years, up to 10% for 10+ years)
Life assurance - generous cover paying out up to 4x base salary
Health & Wellbeing
Private Medical Insurance (PMI) available for eligible employees
Employee Assistance Programme (EAP) - confidential support for mental health, wellbeing, and lifestyle
Additional health perks - health cash plans, dental schemes, and eye test/prescription glass reimbursements
Work-Life Balance & Flexibility
Hybrid working - up to 50% from home depending on the role
Enhanced family policies - maternity, shared parental leave, adoption support, and paid leave for neonatal care and pregnancy loss
Generous holiday allowance - typically 25 days, increasing with service
Perks & Discounts
Car scheme - preferential rates and leasing options on group vehicles, including maintenance and insurance
Rewards - exclusive retail, leisure, and merchandise discounts, including savings on the official webshop
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