AI & Digital Training Specialist, Regional

The Addleshaw Goddard IT Training Team is a key resource supporting 3,200+ employees globally. As the Firm continues to grow and invest in AI and digital capability, we are looking for an AI & Digital Training Specialist to join our dynamic, customer-focused team.

In this role, you will lead practical learning on AI literacy, responsible use, effective prompting, AI agent skills and productivity improvement. You will also support wider IT training priorities, including Microsoft 365, in-house applications and project-specific solutions, helping colleagues become proficient and confident in the technologies they use daily.

You will need to be a self-starter who is comfortable working independently and collaboratively, able to build trusted relationships across the Firm and enthusiastic about helping people develop practical, sustainable digital skills.

What You'll Do

• Lead structured AI learning for colleagues across roles and confidence levels, covering AI literacy, opportunities, limitations, responsible use, information handling and human oversight in clear, practical terms.
• Deliver specialist coaching on effective prompting and AI-assisted working, helping colleagues give context, define outcomes, refine responses and check output quality.
• Design role-based learning materials, exercises and self-service resources, including guidance, quick reference tools, videos and eLearning that support safe and effective practice.
• Provide hands-on training on the creation, configuration and use of AI agents, including purpose, instructions, knowledge sources, testing, boundaries and review requirements.
• Partner with departments to identify capability gaps, adoption barriers and practical use cases, then develop tailored learning plans, workshops and support.
• Deliver inclusive learning experiences across instructor-led, virtual, blended and self-directed formats, maintaining high-quality materials, records and continuous improvement through feedback and impact monitoring.
• Support wider IT training and change initiatives, including Microsoft 365 and business systems, through training delivery, user adoption support, coaching and cross-team collaboration.

Who We're Looking For

• Strong experience designing and delivering IT, digital or technology learning in a professional services or corporate environment.
• Practical understanding of generative AI and its workplace application, including AI literacy, responsible use and effective prompting.
• Experience identifying learning needs and developing targeted learning solutions for different audiences.
• Excellent facilitation, presentation, coaching and written communication skills.
• Ability to explain technical concepts clearly and relate them to practical business activities.
• Experience creating high-quality learning materials across instructor-led, virtual and digital formats.
• Strong stakeholder engagement skills and confidence working with colleagues at all levels, including senior stakeholders and Partners.
• Excellent time-management and organisational skills with the ability to manage competing priorities.
• A collaborative, service-focused approach and a commitment to continuous learning.

Why Choose Us?

Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients.

We celebrate diversity and are committed to creating an inclusive environment for all our employees.

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