Homelessness Intervention & Prevention Officer

Homelessness Intervention and Prevention Officer needed in Croydon Paying £22.41 per hr ref 9498

Full time hours on a temporarybasis

Key Responsibilities

• Interview and assess applicants presenting as homeless or threatened with homelessness in accordance with relevant housing legislation.
• Conduct detailed homelessness assessments and establish eligibility, priority need, local connection, intentionality, and statutory duties owed.
• Investigate and determine homelessness applications, issuing legally compliant Section 184 decision letters.
• Develop and implement Personal Housing Plans (PHPs) tailored to individual circumstances.
• Carry out home visits to verify living circumstances, assess housing conditions, and identify opportunities to prevent homelessness.
• Work closely with applicants to explore all available prevention and relief options, including mediation, tenancy sustainment, family reconciliation, and access to private rented accommodation.
• Make enquiries with landlords, support agencies, social services, healthcare providers, probation services, and other relevant organisations to inform assessments and support outcomes.
• Negotiate with landlords, family members, and third parties to prevent loss of accommodation where appropriate.
• Provide advice and guidance on housing options, homelessness legislation, welfare benefits, and support services.
• Maintain accurate case records and ensure all decisions, actions, and correspondence are recorded on the housing management system.
• Attend case conferences, multi-agency meetings, and safeguarding discussions where required.
• Identify vulnerable individuals and make appropriate referrals to support services.
• Manage a caseload effectively, ensuring statutory timescales and service standards are achieved.
• Prepare reports, correspondence, and legal documentation as required.
• Contribute to service improvements and support the achievement of homelessness prevention targets.

All our roles may be subject to pre-employment checks including references so please beprepared

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