Client Service Coordinator

PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands‑on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.

Key Responsibilities

• Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries
• Maintaining accurate and up-to-date information within the CRM system
• Updating the company website and ensuring content is engaging and SEO‑optimised
• Planning and executing email marketing campaigns and monitoring response rates
• Creating, generating, and scheduling content across social media and internal online channels
• Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met
• Assisting with the creation of company presentations and sales support materials
• Working collaboratively with marketing specialists to help deliver the overall marketing strategy

About You

The ideal candidate will have:

• 1-2 years' experience in an office‑based marketing and/or client services role
• Excellent copywriting and written communication skills
• Strong attention to detail and organisational ability
• Experience creating basic creative assets, including simple graphics and video content
• Experience coordinating marketing activities or projects
• The ability to commute to the Orpington office (within approximately one hour)

Hours are Monday - Friday 9am - 5.30pm based full - time in the office

Salary £25,000 - £28,000 DOE

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