Bathroom Installation Technician

Bathroom Installation Technician
Salary : 41,327 plus excellent benefits
Mobile role : Travel across Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties.
Office location: High Wycombe and Chesham.
Van and fuel card provided for business use
Contract : Permanent
Hours : 40 per week, Monday to Friday

Are you looking to join a growing, values-led organisation with a clear social purpose?

At Lifestone Homes, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

About the role

We are looking for 4 Bathroom Installation Technicians to join our Planned Works team and help deliver high-quality bathroom installations across our homes. This is a hands-on role where you will be responsible for carrying out complete bathroom replacements, including all associated finishing works. You will work in residents' homes, ensuring every installation is completed safely, professionally and to a high standard from start to finish.

You’ll be part of a team committed to improving our homes and delivering a positive experience for residents, taking pride in your workmanship and maintaining excellent standards of customer service throughout every project.

Key responsibilities

• Deliver complete bathroom installations across our housing stock
• Carry out associated tiling, flooring, decorating and finishing works
• Ensure all installations meet required quality, safety and regulatory standards
• Complete all required paperwork and digital documentation accurately
• Provide a professional and customer-focused service within residents' homes
• Build positive relationships with residents, colleagues and contractors
• Comply with all health and safety legislation, risk assessments and safe systems of work
• Manage materials, van stock and equipment responsibly, minimising waste where possible
• Maintain company assets including vehicles, PPE, uniforms and communication devices
• Escalate concerns, defects or risks appropriately
• Support apprentices, service technicians and colleagues through coaching and on‑the‑job guidance where required

Our expectations

• Bathroom installations completed to a high standard with strong first‑time fix performance
• Positive resident feedback and customer satisfaction
• Work completed safely, efficiently and within agreed timescales
• High levels of workmanship, attention to detail and professionalism
• Properties maintained to required compliance and quality standards
• Positive contribution to team performance and service improvements
• Effective management of materials, equipment and resources

About you

Essential

• Significant experience carrying out bathroom installations, maintenance and repairs across multiple trades
• Experience working independently and managing your own workload effectively
• Experience delivering high standards of customer service within a maintenance or property environment
• Strong practical knowledge of bathroom installation, repairs and property maintenance
• Good understanding of construction practices, building regulations and health and safety requirements
• Understanding of customer service standards and maintenance best practice
• Ability to work on your own initiative and make sound decisions
• Strong communication and interpersonal skills
• Effective time management and prioritisation skills
• Ability to work independently and as part of a wider team
• Ability to complete paperwork and digital records accurately
• Relevant City and Guilds, NVQ qualification or equivalent demonstrable trade experience
• Full UK driving licence
• Willingness to participate in an out-of-hours on‑call rota

Desired

• Experience working within social housing, housing maintenance or planned works environments
• Experience mentoring apprentices or supporting less experienced colleagues
• Understanding of housing sector compliance requirements
• Ability to coach, develop and share knowledge with others
• Commitment to ongoing professional development and maintaining technical expertise

Benefits

At Lifestone Homes, we believe in creating an environment where our people feel valued, supported, and inspired to grow. That's why we offer a comprehensive benefits package designed to support your wellbeing, development, finances and work-life balance.

• 25 days annual leave , increasing with service to a maximum of 30 days
• 30 days annual leave from day one for Head of Service, Assistant Director and Director roles
• Christmas closure in addition to your annual leave entitlement
• Option to buy up to 5 additional days of annual leave each year
• Generous pension scheme with up to 10% employer contributions
• Annual performance bonus scheme , recognising individual contributions and achievements
• Enhanced family-friendly leave , including maternity and paternity benefits
• Health Cash Plan with support for everyday healthcare costs, virtual health services, gym discounts and free cover for up to four dependent children
• Life assurance worth three times your annual salary
• Employee Assistance Programme (EAP) providing 24/7 confidential support for your mental, physical and financial wellbeing
• Flexible and hybrid working , helping you balance work and personal commitments
• £200 annual flexible benefits allowance to spend through our benefits platform
• Generous sick pay and income protection cover
• Essential car user allowance and business mileage payments for eligible roles

And that's just the beginning! We also offer:

• Salary sacrifice car leasing scheme with electric and hybrid vehicle options
• Funded training, professional qualifications and apprenticeships
• Two paid Giving Back Days each year to support local communities and charitable causes
• Up to 5 days paid carers leave
• Up to 5 days paid emergency childcare leave
• Paid professional membership or subscription (one per year)
• Peer recognition and reward programme
• Sabbatical opportunities for eligible colleagues
• Mental Health First Aiders across the organisation
• Modern office facilities, including free parking and EV charging where available

Working Hours & Additional Pay

• 40 hours per week
• 08:00 - 17:00 Monday - Friday.
• Participation in out-of-hours rota, with potential to boost base salary.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date:

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

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