Block, Inc. is seeking a detail‑driven Escalations Specialist to handle complex customer complaints in a regulated financial services context.
You will work across onshore and offshore teams, upholding the Global Complaints Policy and supporting frontline staff to improve outcomes and reduce escalations. The role emphasizes analytical thinking, strong communication, and resilience in a fast‑paced, multilingual support environment.
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London
Block is one company built from many blocks, all united by the same purpose of economic empowerment.
London
Teya was founded on a simple belief: local businesses deserve better.
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In this role you will resolve complex customer issues on the front line, working with stakeholders to deliver customer-focused solutions.
Gomshall
This job is with Santander UK, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community.
Chester le Street
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