Legal Advisor - Complex Recoveries

Liverpool Source: WhatJobs

See advert for pay

Job Purpose

Due to continued growth, we are seeking a Complex Recoveries Legal Advisor to join the team. The role involves managing a full caseload of high-volume, high-value (over £10,000) litigated RTA recovery cases, delivering high-quality claims handling and maximising recoveries within agreed timescales to support the overall success of the business.

Key Duties & Responsibilities

Manage a full caseload of high-value litigated recovery files using the firm's case management system
Ensure accurate and timely updates on the case management system
Progress cases efficiently using appropriate communication methods
Provide professional, timely legal advice to clients with regular communication and expectation management
Take a commercial and practical approach to settlement negotiations and risk advice
Support team performance against recovery and lifecycle targets without compromising integrity
Liaise with sources, experts, third‑party insurers, and other stakeholders
Perform effectively in a target-driven environment

Experience & Knowledge

Experience managing a full caseload of litigated RTA recovery or ULR claims is essential
Working knowledge of liability issues, including the Road Traffic Act and Article 75
Strong negotiation and communication skills
Demonstrable background in customer or stakeholder-focused environments - with a strong focus on delivering quality service to clients and the wider firm.
Competence using case management systems and MS Office
High attention to detail, organisation, and commitment to quality service

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About Us

Here at Carpenters Group, we've been providing legal and insurance services across the UK for over 30 years.

We've grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

25 days' holiday per annum
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan - claim back dental / physio / optical appointments
My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions - providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy