Software Trainer
West of England
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. About us Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we're renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management. IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted 'No.1 UK Pension Administration Software Provider' in 2022 and 2023. Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We're a vibrant assortment, everyone is welcome here. We're proud of our welcoming and open culture, and our Values. They're not just words on paper - we're dedicated to living them every day
As an Implementation Consultant you will report to a Team Leader and collaborate with all colleagues in the business. The purpose of this role is to configure our IntelliPen suite of products for our clients. To be successful as an Implementation Consultant, you should be proficient in the use of TSQL, XML and able to work well as part of a team. Ultimately, an outstanding Implementation Consultant will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
You are responsible for all aspects of configuring our "IntelliPen" administration system to meet our clients' requirements, including but not limited to, the configuration of workflows, data maintenance screens, interfaces with other systems, pensioner payroll, data migrations, reports and benefit calculations. Meeting with clients to gather requirements Communicating with clients throughout the software customisation process to obtain feedback and approval. Customising software systems based on clients' individual needs and specifications. Educating clients on how to use IntelliPen and customised system features. Engaging with our training team when required. Creating documentation for clients and for internal use where appropriate. Support in the software release process when required. Support in the software upgrade process when required. Build credibility with team members and all internal and external clients
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we're committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we're renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer-like experiences that their members expect from online financial platforms. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors. We've been Highly Commended for 'Technology Innovation of the Year 2025' at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted 'No.1 UK Pension Administration Software Provider' in 2022 and 2023.
Check out our locations here.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
West of England
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
West of England
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
West of England
About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
West of England
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
West of England
Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market.
West of England
Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.