Workshop Controller

We are recruiting on behalf of our client for a highly skilled Workshop Controller to join their reputable automotive group at their dealership in Wimbledon. This is a key leadership role within a busy, high-performing service workshop, offering the opportunity to oversee daily operations, manage a team of technicians, and deliver exceptional customer service. The Workshop Controller will play a vital role in maintaining workshop efficiency, ensuring service quality, and supporting the overall success of the dealership.

Benefits for the successful Workshop Controller:

• Competitive salary of £40,000 with an OTE of £52,000
• 25 days' annual leave plus bank holidays, increasing with service
• Life assurance and contributory pension scheme
• Ongoing training and career progression pathways
• Employee discounts on servicing, vehicle purchases, and lifestyle benefits
• Supportive working environment with strong company values
• Full-time hours, including Saturday mornings on a rota

Duties of the Workshop Controller:

• Lead, motivate, and manage a team of qualified and apprentice technicians to meet daily workshop demands
• Allocate job cards and organise workload distribution to maximise productivity
• Conduct quality control checks to ensure work meets brand standards and customer expectations
• Oversee technical workshop systems, including EVHC and booking platforms
• Maintain high workshop efficiency and customer satisfaction
• Support the Service Advisor team to ensure smooth workshop operation
• Monitor workshop KPIs and contribute to continuous improvement initiatives
• Ensure compliance with health and safety protocols and industry regulations

Requirements:

• Proven experience as a Workshop Controller within a franchised dealership environment
• Strong leadership and team management skills
• Proficiency in IT systems, ideally with EVHC software experience
• Excellent organisational and problem-solving abilities
• Dedicated to delivering high-quality service and maintaining high standards
• Ability to work under pressure and adapt to changing priorities
• A professional approach with excellent communication skills

If you are a motivated automotive professional seeking to advance your career in a dynamic dealership environment, this Workshop Controller role is an excellent opportunity.

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