Debt Collections Agency Lead - Performance & Contracts

Blantyre Source: WhatJobs
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ScottishPower, based in the UK, is seeking an Agency Manager to lead the external Debt Collection Agencies (DCAs) and optimize cash recovery. The role covers allocation, performance monitoring, tender management with Procurement, and close collaboration with Legal, Complaints and Data Protection to ensure regulatory compliance.

The ideal candidate will have proven experience with debt collection processes, strong negotiation and analytics skills, and the ability to manage multiple priorities in

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