Workshop Controller

We are recruiting for an experienced Workshop Controller, HGV Workshop Controller or Commercial Vehicle Workshop Controller to join a busy commercial vehicle dealership. Applicants must have previous experience managing a commercial vehicle workshop, strong knowledge of HGV maintenance operations and Large Goods Vehicle Operator Licensing requirements, and the right to work in the UK.

Location: Reading

Salary: Up to £50,000 Basic + Bonus

Hours: Permanent, Full Time

Job reference:31719

Why Apply

• Bonus and incentive schemes
• Overtime rates up to 130%
• 24 days annual leave
• Option to carry over up to 5 days holiday
• Additional Duvet Day
• Private Medical Insurance
• Company pension contributions up to 5%
• Life Assurance
• Ongoing training and professional development

Workshop Controller Role

• Manage daily workshop operations, allocating scheduled and urgent repairs to HGV and Commercial Vehicle Technicians
• Maximise technician productivity, workshop efficiency and labour sales
• Monitor repair progress to ensure deadlines and customer expectations are met
• Oversee warranty claims, technical processes and accurate workshop documentation
• Manage, coach and develop Technicians, including performance reviews and training plans
• Work closely with the Depot Manager, Service Advisors and technical departments to improve workshop performance
• Maintain high standards of quality control, compliance, and Health & Safety
• Right to work in the UK

Workshop Controller Requirements

• Previous experience as a Workshop Controller, HGV Workshop Controller or Commercial Vehicle Workshop Manager
• Proven experience running a commercial vehicle workshop
• Good knowledge of Large Goods Vehicle Operator Licensing legislation
• Experience with warranty processes and claims
• Strong understanding of workshop loading, productivity, and performance targets
• Confident using workshop management systems and computerised processes
• Excellent leadership, communication, and organisational skills
• Right to work in the UK

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