Hours: Full-time, rota basis (Week 1 Monday-Saturday with one mid-week day off, Week 2 Monday-Friday)
Contract: Permanent
About the role
Are you an experienced Dispensing Optician ready to take the next step into management, or an experienced optical retail manager looking for a new role within a premium optical and hearing care business? An independent, family-owned company is looking for a skilled Branch Manager to join their established store in Epsom.
As Branch Manager, you will work closely with the Area Manager to drive the commercial success of the branch while maintaining the high standards of customer care and service the business is known for.
Duties may include
Leading, coaching and motivating your team to deliver exceptional service
Creating a positive and supportive branch culture
Building strong customer relationships and ensuring high levels of satisfaction
Driving branch performance through effective planning and execution
Monitoring business objectives and identifying opportunities for growth
Managing branch operations and ensuring excellent standards across all areas
Supporting colleague learning and development within the practice
The ideal candidate
An experienced Dispensing Optician (Non-Qualified Dispenser also accepted) or an experienced optical retail manager
Strong communication and relationship-building skills
A positive, proactive approach to leadership and commercial awareness
The ability to inspire, motivate and support others
Benefits
Staff discount
Bonus scheme
Access to the company Learning Academy
Contribution towards gym/club memberships
Life cover 2x salary, or 4x salary if in the pension scheme
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