Customer Success & Escalations Specialist

Milton Keynes Source: WhatJobs
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IMServ Europe Ltd is seeking a proactive Customer Service Advisor to be the first point of contact for end users and partner customers in Milton Keynes. You will handle live chats, emails and some calls, resolve queries at first point of contact, and escalate when needed to ensure SLAs are met.

The role requires clear communication, a good command of English, and the ability to work in a busy environment. We offer benefits including bonus potential and pension enhancements.

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