Business Administrator

We have an opportunity to work for our prestige client based in Waltham Abbey. This is a new role within the business, created as the company continues to grow and expand its services. This is a varied role that would suit someone who enjoys working with people, managing sensitive information and providing a high level of administrative support.

The successful candidate will be responsible for supporting the administration of sensitive cases, ensuring information is handled accurately, confidentially and with a professional and empathetic approach.

The hours for this role are 35 hours per week with flexibility on start/finish times. This is a full-time, office-based position with a salary of £25,000 per annum.

Candidates must drive due to the location of our client’s premises.

Responsibilities

• Manage confidential and sensitive communications via email, telephone and internal systems.
• Handle sensitive enquiries in a professional and empathetic manner.
• Prepare and maintain documents, letters and reports.
• Accurately record and update information on internal systems.
• Review and process relevant supporting documentation.
• Maintain accurate and confidential records.
• Liaise with internal teams to ensure matters are progressed efficiently.
• Ensure all work is completed in line with company policies and procedures.
• Undertake any other duties as required by your Line Manager.

Essential Skills

• Proficient in Microsoft Office, particularly Word and Excel.
• Excellent verbal and written communication skills.
• Strong organisation and attention to detail.
• Ability to handle confidential information with discretion.
• Professional, calm and empathetic approach.
• Ability to manage and prioritise a varied workload.

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