Accommodation & Cleaning Manager

Exeter Source: WhatJobs

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Accommodation & Cleaning Manager

Accommodation & Cleaning Manager

Nestled in the stunning Devon countryside, Cofton Holidays is a family-owned, award-winning holiday park offering exceptional guest experiences in a picturesque setting. With top-tier facilities, beautiful surroundings, and a friendly team, we deliver unforgettable holidays for thousands of guests each year.

We are now looking for an experienced, motivated Accommodation & Cleaning Manager to lead our housekeeping and cleaning operations and help us maintain the exceptional 5-star standards Cofton is known for.

The Role

We are looking for an experienced Accommodation & Cleaning Manager to oversee all housekeeping, laundry and cleaning operations. You will lead a diverse team, ensuring all holiday homes, amenities and communal areas meet Cofton’s high standards. This hands‑on role includes staffing, training, performance management, stock control, Health & Safety compliance, and budgeting.

This is a hands‑on management role that combines people leadership, operational planning, compliance and cost control.

Key Responsibilities

Lead, motivate and develop the Accommodation & Cleaning team
Manage rotas, holidays, attendance and payroll
Maintain Cofton’s 5-star cleanliness and presentation standards
Oversee stock control, purchasing, laundry processes and inventoriesEnsure compliance with COSHH, fire safety and H&S procedures
Coordinate accommodation changeovers using RMS and maintain accurate records
Monitor guest feedback, resolving issues promptly and professionally
Work collaboratively with Reception, HR, Operations and other departments
Manage departmental budgets, promoting efficient and responsible spending

About You

You will be an organised, people-focused manager with a strong background in housekeeping, cleaning or facilities management. You’ll be confident leading teams, managing budgets and maintaining high standards in a fast‑paced environment.

Proven experience managing housekeeping or cleaning operations
Strong leadership and people management skills
Excellent organisational skills and attention to detail
Confident with Health & Safety and COSHH compliance
Experience using systems for rotas, bookings, and record‑keeping
Customer-focused with a proactive approach to problem‑solving
Positive, approachable, and able to inspire a team

Why Join Cofton Holidays?

Be part of a supportive, family‑owned business
Work in a beautiful coastal location
Play a key role in delivering outstanding guest experiences
Opportunity to make a real impact and contribute ideas to improve the business

What You’ll Get

Free access to our onsite gym and swimming pool
Onsite discounts— enjoy savings across food and beverage outlets, retail, and family holiday accommodation
External discount scheme through Salary Extras – including lifestyle and high street brands
Medical plan (after probation period)
Workplace Pension Plan
Recognition and reward platforms
Ongoing professional development and training opportunities
Employee Assistance Programme (EAP)– 24/7 mental health and wellbeing support
Team social events
Free onsite parking
Short term onsite accommodation available to assist with relocation if need