Assistant Manager

Glasgow Source: WhatJobs

See advert for pay

ASSISTANT MANAGER

ROXY BALL ROOM GLASGOW SAUCHIEHALL STREET - NEW OPEN

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.

Started by 2 brothers 13years ago, falling under the Professionals At Play umbrella, we now operate 30sites nationwide with many more to come!

WANT TO BE A PART OF SOMETHING AMAZING?

WHAT WE’D EXPECT FROM YOU;

In an Assistant Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!

Role Responsibilities:

Ensure we are delivering the best gaming experience for our guests on every visit.
Having an input on delivering the quarterly business plans.
Leading by example through; Training, coaching and developing a winning team.
Report financials and venue targets for End of Night Service
Managing the Safety, Security and licensing aspects of the business.
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Encourage your team members within their growth and development.
Ensuring service standards and duty management are upheld throughout operating hours
Creating in house incentives for staff to achieve and be rewarded by managing incremental KPI’s.
Be an industry expert in all areas of duty management

WHAT WE’RE LOOKING FOR FROM AN INDIVIDUAL;

We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

P assionate attitude
L oves to be professional playful
A lways gives good energy
Y our team. Every time

WHAT YOU GET

Salary £32,000
Tips & service charge shared equally amongst the whole team
50% off food and drink and free gaming
Regular team incentives- with rewards including paid trips abroad!
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including; leadership, mental health awareness, first aid and personal licences.
Access to Rewards Gateway, offering discounts at 100s of retailers
Cycle2Work Scheme
SmartTech - buy tech from Currys and spread the cost interest free!
Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members
Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.