Nationwide is seeking a Quality Checker within the Risk Operations team to monitor customer–colleague interactions and ensure fair outcomes in line with Assurance principles. You will provide balanced feedback, coaching, and guidance to colleagues, helping to drive consistent quality across customer journeys.
Based in the UK, this hybrid role supports a connected approach across our regional offices, with regular collaboration for learning and process improvement.
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Leeds
Our Financial Care Team are essential in supporting customers when they really need it.
East Midlands
We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and…
Nottingham
We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and…
Nottingham
We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and…
Nottinghamshire
We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and…
Nottingham, Nottinghamshire
Role description We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions…
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