Assistant Manager

Assistant Manager - Harpers Steakhouse, Southampton

Up to £34,000 + Tronc

Ready for your next step in hospitality?

If you’re an ambitious hospitality professional who thrives on leading a team, delivering exceptional guest experiences and taking ownership of a busy operation, we’d love to hear from you.

Harpers Steakhouse, part of the growing Upham Inns family, is looking for an Assistant Manager to join our team in Southampton.

This is more than just your next management role. You’ll work closely with the General Manager, play a key role in the day-to-day running of the business and have the opportunity to develop your skills and progress towards becoming a General Manager.

What’s in it for you?

• Salary of up to £34,000 plus up to £5,000 Tronc
• Flexible shift patterns
• Up to 33% off food for you and up to 6 guests
• 33% off hotel stays, plus 20% off for Friends & Family
• A clear development pathway towards General Manager
• Free Lifestyle Card with access to 5,000+ discounts
• Service Awards and a Birthday Gift
• Refer a Friend and Chef Recruitment incentives of up to £1,000

Your role

As Assistant Manager, you’ll be at the heart of the operation, working alongside the General Manager to ensure every service runs smoothly and every guest leaves wanting to come back.

You’ll take an active role in:

• Leading, motivating and developing the front-of-house team
• Creating consistently outstanding guest experiences
• Supporting the full food and beverage operation
• Driving sales, KPIs and overall operational performance
• Supporting recruitment, onboarding, training and team development
• Managing stock levels and maintaining high operational standards
• Taking ownership of opening and closing procedures
• Making confident decisions and solving problems when the pressure is on
• Supporting the General Manager in delivering a successful and profitable business

What we’re looking for

We’re looking for someone who is ready to lead from the front and make a real difference to the team and the guest experience.

You’ll ideally have:

• Previous supervisory or management experience within hospitality
• Proven leadership skills and a genuine interest in developing people
• Excellent communication and interpersonal skills
• A proactive, reliable and fair approach
• The confidence to make decisions and take ownership
• The ability to remain calm and solutions-focused during busy periods
• A genuine passion for hospitality and creating memorable guest experiences
• The flexibility to work evenings, weekends and bank holidays
• The right to work in the UK

Most importantly, we’re looking for someone with ambition, energy and a desire to build a long-term career in hospitality.

About Upham Inns

Upham Inns is a growing family of premium pubs and steakhouses across Southern England.

Our pubs are at the heart of their local communities, offering great food, welcoming spaces and memorable experiences. We take pride in creating quality local destinations where guests feel at home and our teams have the opportunity to thrive.

Alongside our traditional pubs, our growing Harpers Steakhouse brand brings its own distinctive style and experience to the group.

Why join us?

We’re big enough to offer genuine career opportunities, training and support, while remaining small enough to know and value the people who make our businesses successful.

We’re investing in our pubs, our people and our future, and we want ambitious individuals to grow with us.

If you’re ready to take the next step in your hospitality career, lead from the front and work towards becoming a General Manager, we’d love to hear from you.

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