Customer Service - Join a Friendly Team in Morley!
Location: Morley, LS27
Pay: £12.75 per hour
Hours: Monday to Friday, 9am - 5pm
Contract: Temporary (with potential to go permanent!)
Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we've got just the role for you!
A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency.
What You'll Be Doing:
60% inbox-based - Responding to customer queries via a bespoke email system
40% phone-based - Speaking with businesses and end customers to resolve issues
Investigating and resolving delivery mishaps (wrong items, missing parts, etc.)
Working closely with a tight-knit team of five in a friendly open-plan office
What You Need to Succeed:
Exceptional communication skills - both written and verbal
A professional & friendly phone manner - you'll be a key contact for customers
Attention to detail - accuracy is key when handling customer queries
A proactive, problem-solving mindset - finding solutions is what you do best!
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